top of page
All Posts


Information Hoarding Explained: Why Unopened Letters, Emails and Paperwork Build Up — and How to Break the Freeze Response | Tembo Cleaning Services | Biohazard & Hoarding Support in Hampshire
Hidden Layer 1: Information Hoarding — The Hoarding Behaviour Nobody Sees When people think of hoarding, they usually picture physical clutter: piles of belongings, rooms filled with objects, or pathways reduced to narrow walkways. But one of the heaviest and most overwhelming forms of hoarding is often completely invisible: Information hoarding. This includes: Unopened letters Stacks of paperwork Emails left unread Overloaded inboxes Screenshots, tabs, notes and lists “to de

Lizzie Horner
Dec 1, 20253 min read
What Is Awaab’s Law?
Awaab’s Law is part of the Social Housing (Regulation) Act 2023. It enforces strict timeframes for addressing damp and mould hazards: Investigation required within 10 working days of being notified Emergency hazards (including dangerous mould situations) must be made safe within 24 hours Repairs must be completed within a set timeframe (typically five days after investigation) Landlords must keep written records , prove compliance, and act in a timely, safe, and profes

Lizzie Horner
Nov 20, 20253 min read


Why Professional Cleaning Products Beat Shop-Bought Chemicals Every Time
When I first started out as a solo cleaner, I used the same products everyone else picked up from the supermarket shelves. Viakal, Dettol...

Lizzie Horner
Sep 23, 20253 min read
Why Reading Our Terms & Conditions Matters
At Tembo Cleaning Services, we believe in being open, transparent, and fair. That’s why we encourage all of our clients to take a few...

Lizzie Horner
Sep 22, 20252 min read


Why I Struggle to Throw Away Teddies and Dolls – And What That Says About Hoarding
Why do some of us feel guilty throwing away old teddies or dolls? For me, it’s not just clutter—it’s connection. In this honest piece, I share how saying goodbye to soft toys can stir deep emotions rooted in empathy, memory, and even grief. If you’ve ever found it hard to part with “silly” things, this might explain why—and remind you that you’re not alone.
🧸 #HomeNotHoard #SmallStepsToFreedom

Lizzie Horner
Sep 18, 20252 min read
bottom of page
